Donnerstag, 24. November 2011

The Anger

Just because he's angry 

... doesn't mean he's right. 

... or even well-informed. 

Something to think about when dealing with a customer, 
a leader or even a neighbor:
It's easy to assume that vivid emotions spring from the truth. I'm not so sure. 
They often come from fear and confusion and well-told stories. 

- Seth Godin

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